COMPUTER Software Support

Essential Tools and Support Resources

Customer Portal

Manage Your Account Anytime, Anywhere

Our Customer portal is designed to give you 24/7 access to all the details you need for seamless service management. Use it to stay on top of your support tickets, orders, invoices, and payments.

  • Check your open tickets: Keep track of all your current technical support requests. View status updates, prioritize tickets, and communicate directly with our support team.
  • Check your open and past orders: Review all your past and current orders for hardware, software, and services. Easily track order history and shipping details.
  • View any open invoices: View detailed information about any unpaid or pending invoices. Stay informed on your billing status and avoid any surprises.
  • Pay your invoice: Securely pay any outstanding invoices directly through the portal. Manage your payments hassle-free, ensuring your services remain uninterrupted.

Downloads

Essential Tools for Remote Assistance

For efficient troubleshooting and support, we recommend downloading the following tools. These tools allow us to provide remote access to your computer, phone, or device, ensuring faster resolution of any technical issues.

Click on one of the following links to download software:

  • Instant House Call:
    This tool enables us to quickly connect to your device for remote support. It ensures that any issues you face can be resolved in real-time, no matter where you are.
    Download Here
  • Splashtop:
    Splashtop allows us to access your system remotely to troubleshoot and provide solutions. This tool works across multiple devices and platforms to ensure seamless support.
    Download Here

Once downloaded, these tools will enable us to remotely access your system and assist you in real-time, minimizing downtime.

COMPUTER Software Support

Documents

Coming Soon!

COMPUTER Software Support